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Hardware Management Console Best Practices
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Incomplete: The HMC is unable to gather all system information from the
managed system or frame. In some cases this could be due to a network error
causing a temporary disruption to HMC–FSP interactions, or managed system
hardware configuration changes being performed from a redundant HMC. To
verify, an attempt can be made to recover from this state by using the Rebuild
Managed System GUI task, or the chsysstate command with –o rebuild
–r sys flags. Neither can be performed by task role hmcviewer. If this
does not change the state, try resetting the HMC–FSP connection (see above –
No Connection), then try rebooting the HMC if resetting does not help. If the
problem persists, gather the trace files and logs for support. More information
can be found at:
http://publib.boulder.ibm.com/infocenter/iseries/v1r2s/en_US/info/ipha5/manag
edsystemstates.htm#managedsystemstates__incompletestate
Recovery: The save area of the FSP, where partition profile and some partition
information is kept, could be corrupted, cleared, or out-of-sync with the cached
copy the HMC maintains in its filesystem. First, it would be good to know
whether the managed system has been updated recently; firmware updates could
clear NVRAM. If no system update has been performed recently, you can
perform the Recovery Partition Data task on the managed system from the GUI.
You will be presented with two options: Restore profile data from HMC backup
data, and Initialize the managed system. The former (chsysstate –o
recover –r sys on the CLI – not as hmcviewer) will restore the save
area with the cached copy on the HMC. The latter (rstprofdata –l 4 on
the CLI – only as hmcsuperadmin or hmcoperator) will clear all
partition configuration information! Don’t use this unless you’re willing to
rebuild the partition from scratch. If neither approach works, gather trace files
and logs. For more information see:
http://publib.boulder.ibm.com/infocenter/iseries/v1r2s/en_US/info/ipha5/manag
edsystemstates.htm#managedsystemstates__recoverystate
A problem more severe than No Connection is the situation when no systems or
frames appear where they had appeared before. While there can be many reasons
for this, one common scenario observed is when a managed system or frame is
removed from the HMC. This could have been through the Remove Connection
task or rmsysconn in the CLI. When this system is then added back into the
HMC’s management domain, the HMC (as DHCP server) will not redetect it. If
you remove a managed system, and have reason to believe this HMC might again
manage it in the future, ‘mksysconn -o auto’ should be run to purge the
HMC of its management history and allow it to once again provide IP addresses
to the managed server.
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